Customers Please Note:
Due to the recent outbreak of COVID-19 some suppliers are taking a little bit longer than usual to ship your products.
This will not affect all orders, it will come down to a product by product basis.
We are currently working closely with our suppliers to mitigate any issues caused. Suppliers are located world wide, and many items will be shipped internationally, including from zones 2 & 3. Victorian customers in particular may have longer waiting times due to the current backlog experienced by Australia Post.
We thank you for your patience.
Nested Nurseries Team
Our aim is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across Australia and the World.
We partner with quality global suppliers and aim to have your order to you as soon as possible. Shipping to the destination can take anywhere between 20 - 45 business days depending on the manufacturer/supplier. (Wall Stickers usually take longer than this) Currently, the average package can take up to 3 months to arrive.
It is important to note that because we source our products from different suppliers around the world, shipping times will vary between manufacturers/suppliers. The times listed above are an average, and depending on circumstances out of our control are subject to change (such as the Lunar New Year).
We currently offer FREE shipping on all orders to Australia valued at $30 or more. If you have any questions, contact us at email@example.com.
When ordering outside of Australia, the recipient is responsible for assuring the product can be legally imported to the destination country.
The recipient is the importer of record and must comply with all laws and regulations of the destination country. The recipient of an international shipment may be subject to import taxes, customs duties, and fees, which are imposed once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient. Nested Nurseries has no control over these charges, nor can Nested Nurseries predict what they may be.
Customs, duties, and taxes are non-refundable: so a shipment that is refused because of unexpected import fees, the cost of the original shipping and any return shipping charges will not be refunded. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Please note that refunds will not be issued for orders that arrive within 45 business days from the date the order was placed. If they arrive after this date and you wish to request a refund, please kindly visit our refunds & returns page.
For any questions about shipping, please contact us at firstname.lastname@example.org.